Case Studies & Testimonials

We've developed our business partner model based upon over 14 years experience working with utility companies to enhance their performance and the relationship they have with their customers.

Is partnership for you? Read more about what we offer, contactJulie Ainsworth via email or call 203-356-4219 to discuss opportunities.

Aqua America

"Home Emergency Insurance Solutions came to us with a turn-key operation. They provide all the marketing, customer administration, and claims handling. They also manage the service provider network. We basically outsourced the whole program to them. Now all I have to do is review status reports each month. With Home Emergency Insurance Solutions, more of our customers are taking advantage of the program, we are getting less service related calls, our customers are happy that we offered the program, and we're gaining some additional income as well".
Richard Fox, President Customer Service

United Water

"It has enabled us to offer additional enhanced services to our customers that we would not otherwise have been able to do and it is an additional source of revenue for us; so it's pretty much a win-win."
Claire St. Louis, Director of Customer Relations

Portland Water District

"We had been considering this type of offering for several years. While the Portland Water District owns and maintains the water lines in the public right of way, customers own the service line on their property. If a service line springs a leak, the customer is responsible for fixing the problem. We wanted to provide a low cost solution for the customer and the Home Emergency Insurance Solutions offering gives us the tool."
David Kane, Executive Director of Administration